Privacy policy

NUTRIVITA operates this website and store, including all related content, features, products, and services (the “Services”), to provide you with a seamless shopping experience. Our store is powered by Shopify, which enables us to deliver these Services.

This Privacy Policy explains how we collect, use, and share your personal information when you interact with our Services. If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy will govern how your personal information is handled.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

“Personal information” refers to data that identifies or can reasonably be linked to you. This does not include anonymous or de-identified data.

We may collect the following types of information:

  • Contact Information: Name, billing/shipping address, phone number, email
  • Financial Information: Payment details, transaction data, billing information
  • Account Information: Username, password, preferences, account settings
  • Transaction Information: Purchase history, cart activity, returns, exchanges
  • Communications: Messages or inquiries you send to us
  • Device Information: IP address, browser type, device identifiers
  • Usage Data: How you interact with our website and Services

How We Collect Your Information

We collect personal information from:

  • You directly: When you create an account, place an order, or contact us
  • Automatically: Through cookies and similar technologies when you use our site
  • Service providers: Third parties who support our operations (e.g., payments, hosting)
  • Partners: Marketing or business partners

How We Use Your Information

We use your information to:

Provide and Improve Services

  • Process orders, payments, returns, and exchanges
  • Manage your account and preferences
  • Deliver products and provide customer support
  • Personalize your shopping experience

Marketing and Advertising

  • Send promotional emails, texts, or mail
  • Show relevant ads based on your activity

Security and Fraud Prevention

  • Protect your account and transactions
  • Detect and prevent fraudulent or illegal activity

Communication

  • Respond to inquiries and provide support
  • Send service-related updates

Legal Compliance

  • Meet legal obligations and enforce our policies

How We Share Your Information

We may share your information with:

  • Shopify and service providers (e.g., payment processing, shipping, analytics)
  • Marketing and advertising partners to deliver relevant ads
  • Affiliates or corporate entities within our business group
  • Legal authorities when required by law or to protect our rights

We may also share information with third parties when you request or consent to it.

Shopify Integration

Our Services are hosted by Shopify. Information you provide may be processed by Shopify and shared with third parties to help operate and improve the platform.

To learn more, please review Shopify’s Privacy Policy: https://privacy.shopify.com/en

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before providing personal information.

Children’s Privacy

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of 16. If you believe a child has provided us with personal data, please contact us to request deletion.

Data Security & Retention

We implement reasonable safeguards to protect your information; however, no method of transmission or storage is completely secure.

We retain your personal information only as long as necessary to:

  • Provide our Services
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

Your Rights & Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request deletion of your data
  • Correct inaccuracies in your information
  • Request data portability
  • Opt out of targeted advertising or data sharing

You can also:

  • Opt out of marketing emails using the unsubscribe link
  • Enable Global Privacy Control (GPC) signals in your browser

To exercise your rights, contact us using the details below.

Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

Complaints

If you have concerns about how your data is handled, please contact us. You may also have the right to file a complaint with your local data protection authority.

International Data Transfers

Your information may be processed outside your country. Where required, we use legally approved safeguards such as Standard Contractual Clauses to protect your data.

Contact Us

If you have any questions or would like to exercise your rights, please contact us:

Email: info@nutrivita.com
Address:
8929 Garden Grove Blvd.
Garden Grove, CA 92844